20+ Years Loving IT Support

Optimizing IT

702it makes sure everything is running smoothly

Optimize IT Support

“All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.” – Tom Northup

Change is hard. Trusting someone you barely met like me to manage something as critical as your business’s technology might seem daunting. But rest assured, my team and I bring over 20 years of experience and top-tier tools to ensure your IT infrastructure is as reliable and efficient as possible. “My promise to you is this change will be very positive.” – Tom Kunath, Owner 702it

Optimize Your IT Support with 702it

What Does "IT Support Optimization" Mean?

You might be familiar with the term “IT Support,” but have you considered optimizing it? Essentially, optimizing IT Support transcends the ordinary to enhance the responsiveness, efficiency, and effectiveness of your IT operations. Instead of merely reacting to problems as they occur, optimization encompasses proactive measures to forestall issues before they disrupt.

Choosing 702it from your standpoint signifies more than just obtaining swift remedies for your IT concerns. It entails investing in a holistic, proactive approach that enhances the efficiency, responsiveness, and reliability of your technology. Thus, rather than grappling with continual tech challenges, you can concentrate on expanding your business.

The 702it Difference: Over Two Decades of Expertise

With over 20 years in the IT industry, we’ve seen technologies come and go, but what remains constant is the need for reliable, efficient, and responsive IT support. Our longevity in the field equips us with the insights to choose and deploy state-of-the-art tools that make technology headaches a thing of the past.

Optimize IT Support

3 Pillars of Our IT Support Optimization

#1 Rapid and Real-time Response
Time is a non-renewable resource. That's why our IT support services are designed for rapid response, often in real-time. We're not just solving problems; we're preventing them before they can disrupt your business.
#2 Holistic Support Approach
At 702it, we understand that IT challenges are multifaceted. We don't just fix your hardware or software; we look at your entire technological ecosystem to identify and address issues comprehensively.
#3 Cutting-Edge Tools and Technologies
Leveraging state-of-the-art tools isn't a bragging right; it's a necessity. From AI-driven threat detection to automated system health checks, our toolbox is constantly updated to offer you the best in the market.
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5 Key Services for a Seamless Experience

Backups
We provide both onsite and offsite backup solutions to safeguard your critical data.
Monitoring
Our proactive monitoring systems catch issues before they become problems, ensuring continuous operation.
Security
We offer managed Anti-Virus, end-point detection, and cybersecurity measures to protect your business assets.
Support
From immediate remote assistance to detailed ticket management, we've got you covered.
Systems
Whether it's hardware procurement or software deployment, our solutions are tailored to meet your unique business needs.
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Optimize with Automation

Automating Processes

We had a client that performed the same day ending task that took approximately one hour each day and two hours on Fridays. We wrote a script which takes one minute per day to run and 90 seconds on Friday. We saved that employee hundreds of hours each year and overtime for the client.

Optimize Your Cloud

Microsoft 365

Microsoft 365 (formerly known as Office 365), beats Google for business operations. We are specialists at keeping your 365 costs under control.

Key Microsoft 365 benefits:

"Tom and the 702it team have kept my business going since 1997."
~Jeff Rampart

Tired of mediocre
IT Support?

You do not have to climb the IT Support ladder with 702it